Please feel free to message yourfriends@rtla.com.au, we're happy to help you out!

Check out the size chart here. SIZE CHART

Sadly we are not able to cancel/edit any orders once they have been paid. Our warehouse is operating automated to guarantee fast and error free shipping. However, you can exchange, or return any item using our returns centre.

Once your order has been placed, we cannot make changes to your address anymore. If you made a mistake, or the the delivery was unsuccessful, please let us know. We can resend your parcel when it comes back to our warehouse.

Orders are packed and dispatched by our global fulfilment partner within 1–2 business days. You'll receive tracking by email as soon as your parcel ships.

Estimated delivery times from dispatch:
Australia: 5–10 business days
New Zealand: 10–14 business days
United States: 10–15 business days
Canada: 8–12 business days
Europe: 5–8 business days

These estimates are based on our carriers' typical performance and are subject to change. At peak times and due to unforeseen delays, your delivery may be later — we ask for your understanding.

No. All international orders ship DDP — Delivered Duty Paid. Import duties, taxes and VAT are calculated and paid by us before your parcel ships. You won't receive a customs invoice or a courier handling fee, and nothing is owed on delivery.

If this happens, please contact our customer service at yourfriends@rtla.com.au. We need your order number (#12345), a photo of the defective item and a description of the issue. If you received the wrong item, we also need a photo of the barcode on the bag of the product.