• SAVE UP TO 13%

    Get up to 13% off the entire now drop!

  • EXCLUSIVE PRE-ORDER

    Shop the entire drop ahead of the crowd and get all your favorites in a single pre-order!

  • NEVER MISS A DROP

    Don't regret missing out on a design ever again and save with special early bird prices!

  • PRIORITY FULFILLMENT

    Be among the first to get our new designs!

FAQ

WHAT'S EARLY ACCESS?

As a Stay Cold Subscriber you get exclusive access to the entire range of an upcoming collection before it becomes available for everyone.You can pre-order your favorite designs with a single purchase without having to wait for daily drops - potentially missing out on an item. Many of you have been asking for an opportunity to pre-order for quite a while now so we are more than happy to finally make this happen.

HOW DO I GET IN?

Simply enter your email below and verify your account by clicking on the link sent to your inbox - no additional steps required.Once sucessfully subscribed to our mailing list you will automatically receive your personal passcode to access our upcoming collection when early access starts.

I'M ALREADY SUBSCRIBED, DO I NEED TO SIGN UP AGAIN?

If you are subscribed to our Newsletter already or have signed up for early access for a previous collection you don't need to sign-up again to get your passcode.Likewise, you will be entering future early access events automatically if you are signing up for the first time.If you are unsure whether you are subscribed at the moment or if you unsubscribed previously you can always get early access again by signing up again.

WHEN ARE THE PRODUCTS AVAILABLE FOR PRE-ORDER?

Early Access starts on Friday, 12pm AEST and runs until Monday, 12pm AEST. You will get the passcode and link to access the collection via email. If you signed up after the registration deadline on won't be eligible for this collection anymore. However, you can still get the designs on regular drop days and you will get access to future collections automatically. 

WHEN DO PRE-ORDERS SHIP?

Pre-orders placed during the Early Access phase will be fulfilled as a priority so that you can receive your items as soon as possible and be among the first to wear our new designs.We aim to fulfill your order as soon as your items are available in our warehouse, but we ask for your understanding in case we cannot ship your pre-order before all of your pre-ordered items are officially available.  You will be notified periodically by email when your package ships.All orders are shipped from our fulfillment center in Germany via DHL.

WHICH PAYMENT OPTIONS ARE AVAILABLE?

We accept most of the common payment methods to be able to offer a convenient and safe shopping experience. You can checkout using most of the common credit cards and online banking payment methods. Apple Pay, Google Pay, Amazon Pay, Shop Pay and PayPal are also available of course.

HOW WE USE YOUR EMAIL

We will need your email address and a successful verification through the confirmation email sent to your inbox in order to be able to send you the passcode to enter early access.We will also keep you updated on future events, product releases, and special promotions. You can always unsubscribe from our mailing list by clicking the link in the footer of any email. If you want to sign-up again you are also welcome to do so at any point.

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